The Company shall also ensure that changes in interest rates and charges are effected only prospectively. Eduvanz Financing Private Limited (the “Company”) registered as Non-Banking Financial Company (NBFC) with Reserve Bank of India (“RBI”) is engaged in the business of providing easy, transparent and speedy loans using innovative technology solutions (“Loan(s)”) to all deserving and needy candidates/applicants (“Customer(s)”) without any discrimination on the basis of race, caste, colour, religion, sex, marital status, age or handicap, to be fair and reasonable in all customer dealings. In case the Customer is not satisfied with the resolution/respond provided by the branch team/s in due course, the Customer may escalate his compliant in the following manner. 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In case of receipt of a request from the Customer for transfer of the Loan account, the consent or otherwise i.e. In case the Customer is not satisfied with the resolution/respond provided by the branch team/s in due course, then such Customer may contact our Customer Response Team, the details whereof are set out below: In case the Customer is not satisfied with the resolution/respond provided by our Customer Response Team, then the Customer may further contact our Grievance Redressal Officer at the co-ordinates set out below: If the compliant/query/grievance is not redressed within a period of 1 (one) month or if the Customer is still not satisfied with the response received from the Grievance Redressal Officer, the complainant/Customer may appeal to the Officer-in-Charge of the Regional office, of the Department of Non-Banking Supervision (DNBS) of the RBI.DNBS Officer-in-Charge Mumbai Regional OfficeThe contact details are outlined below: For the benefit of the Customers, the name and contact details of the Officer-in-Charge of the Regional Office shall be displayed on the website of Eduvanz and the notice board at its branches where business is transacted. Eduvanz was founded in 2016 with the mission to empower students to make educated and informed decisions by providing free financial resources and unbiased advice. The Company shall furnish a copy of the Loan agreement as understood by the Customers along with a copy of all the annexures quoted in the Loan agreement to the Customers. In February, it raised an undisclosed amount in a bridge round from Unitus Seed Fund 2. Which industry does Varun Chopra work in? Varun Chopra’s colleagues are Randhir Kumar, Gayatri Gajupaka, Sukesh Tandon, Raheel Shah. What is Varun Chopra’s direct phone number? In this regard, the Company has an established code of conduct for debt collection wherein our staff or any person authorized to represent the Company in collection of dues are extensively trained. Based on the quality and frequency of confirmatory data points, this metric represents the likelihood that a contact is employed where we say they are and that it is possible to reach them via email. What is Varun Chopra’s latest job experience? Founded by Varun Chopra, Rahul Shah, and Atul Shashittal, the company has on-board experienced Board of Advisers. What is the eligibility criteria to avail an education loan? 3. The Company shall Endeavour to send an acknowledgement to the Customer within 2 (two) working days of the receipt of complaint/query/grievance. Varun Chopra (born 21 June 1987) is an English first-class cricketer, and has captained the English U-19 cricket team in series against Sri Lanka in 2005 and India in 2006.. Chopra attended Ilford County High School and played for Ilford Cricket Club.. Last year, it bagged an undisclosed amount in the bridge round from Sequoia Capital India. At our branches and offices, we display the name and contact details (Telephone / Mobile number / Email Address) of the Grievance Redressal Officer, regional office of the RBI and Grievance Redressal Mechanism adopted by the Company. Varun has 1 job listed on their profile. Any decision to recall/accelerate payment or performance under the Loan agreement shall be in consonance with the Loan agreement. View Varun Chopra’s profile on LinkedIn, the world's largest professional community. This was confirmed by Cofounder Varun Chopra, over a telephonic conversation with YourStory. (These 2 numbers will be in service from 0900-1900 hours on a daily basis except on Sunday and public holidays. View Varun Chopra’s profile on LinkedIn, the world's largest professional community. The Company would also review and refine the Code, as may be required periodically based on its own experience and/or any updated guidelines issued by the RBI in this regard. In the matter of recovery of Loans, the Company shall follow the usual measures as per the laid down guidelines and existing provisions and would operate within the legal framework and in compliance with the applicable laws and regulations. The major highlight is the zero interest policy. Such sanction letter shall inter alia indicate the amount of Loan, annualized rate of interest, tenor of the Loan, repayment schedule and other the terms and conditions in relation to the Loan. All securities pertaining to the Loan would be released on receipt of full and final payment of the Loans, subject to any legitimate right or lien, and set-off for any other claim that the Company may have against the Customers. Loan application forms issued by the Company shall include necessary information which affects the interest of the Customers so that they can do a meaningful comparison with the terms and conditions offered by other NBFCs and arrive at an informed decision. The Company will provide the Customers with all the information regarding dues and will give sufficient notice for payment of dues. We present a convenient option to purchase a COVID-19 Insurance Policy. All communications to the Customer shall be in the vernacular language or a language as understood by the Customer, as may be required, or through a counselor who can help the Customer to understand the terms of the Loan and the documents to be executed in relation to the Loan. What to do if the Customer is not happy about the outcome. To ensure that the Customers are not charged excessive interest rate and charges on Loans and advances by the company, the Board of the Company has adopted an Interest Rate Policy for determining interest rates, processing and other charges and the same has been put up on Company’s website www.eduvanz.com. a.To follow good, fair and transparent business practices by setting minimum reasonable standards; b.To promote a fair relationship between the customer and Company; c.To ensure compliance with legal norms in matters relating to recovery of advances; d.To strengthen mechanisms for redressal of Customer grievances. The Company shall set out the penal interest charged for the late payment in bold in the Loan agreement. ), Name of the Grievance Redressal Officer: Varun Chopra, DNBS Officer-in-Charge Mumbai Regional Office, Address: Mumbai Regional Office, Opposite Mumbai Central Station, Near. Mumbai based Eduvanz Financing, which operates an eponymous online student loans platform, on Wednesday said it has raised $5 million in an extended Series A round led by venture capital firm Sequoia India. The Company shall also strive to provide the Customer with a suitable response/resolution on the complaint/query/grievance within 14 (fourteen) working days. Email: varun.chopra@eduvanz.com Phone no: 022-4973 3624 / 022-4973 3674 (These 2 numbers will be in service from 0900-1900 hours on a daily basis except on Sunday and public holidays.) Senior Manager, As (Roll Out) & Project Manager, Profiles With a Similar Job Title And Industry, Profiles With a Similar Job Title And Location. "Over the next decade, our country will need skilled workforces trained in new technologies and new skills. The following details pertaining to complaints would be made available to the Customer: iv.What to do if the Customer is not happy about the outcome. The Loan applications shall be disposed of within the timelines indicated in the acknowledgement. Who are Varun Chopra’s peers at other companies? The Company shall abide by this Code following the spirit of the Code and in the manner applicable to its business. It is a true pioneer in the field. All customers will be contacted ordinarily at the place of their choice, in the absence of a specified place at the residence of the Customer and if the Customer is unavailable at the residence, at the Customer's place of business/occupation. Copyright of Eduvanz Financing Private Limited, 2020. Such transfer shall be as per transparent contractual terms in accordance with law. We believe in customer confidence and long-term relationship.
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