My iPhone 5s had much louder earpiece sound. How to fix iPhone 11 sound problems. Comment S. Sacha2304 macrumors newbie. It is really disappointing and annoying when you are experiencing problems similar to this. Alternatively, your device has no sound for the incoming call even the silent mode is off or has any audio output issue. This issue with iPhone covers is even more critical if you are using an iPhone case that flips. Over the past two months, people on the other end of my calls (both inbound and outbound) complain that they can't hear me, that my voice sounds muffled, that I'm in a tunnel, or that my voice is breaking up. The first thing to try is to remove your iPhone’s cover/case and see if the muffled sound issue on your iPhone goes away. When I make a call with my Iphone the recipients indicate they cant hear me clearly at all. Some of the reasons you might be experiencing sound issues are: I read through forums, performed wifi reset, etc, removed phone from case,still have same issue. If iPhone call volume gets low by its own, you must be getting a lot of troubles for such inconvenience. Voice memos sound perfect. There are a myriad of reasons why you might be experiencing issues hearing your iPhone, whether it’s related to ringtones, videos and music, or it sounds muffled. This kind of volume issue is probably an outcome of random hardware or software problem. Sometimes, when you try to flip the cover to the back while on a call, it can block the rear microphone thereby interfering with the call volume and quality on your iPhone. Sep 26, 2014 15 1. In that case, one thing you should notice whether the volume level is full enough or not and whether the internal speaker or microphone is damaged or not. Not all the cases and covers are made from great materials and some of them might even cover some crucial parts of your phone even though they suppose to stay uncovered. Before going any further, remove the case or cover of your device. The sound isn't muffled … We’ll try to cover a few main aspects of why this happens, and then we’ll give you some tips on how to troubleshoot. Sep 27, 2014 #12 matjamca said: I have a call scheduled with Apple tomorrow about this issue. So, if you are using a cover or a case for your iPhone 11, remove it and see if the sound works better. Most reviews I've read say how loud the earpiece is, so mine must be defective because I can barely hear it . I have an iPhone 7, 32 GB. The sound isn't muffled but I struggle to hear it. IPhone X voice calls are muffled or underwater. This has progressively become worse, but is not consistent. Forums, performed wifi reset, etc, removed phone from case, still have same issue further. 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